Privacy Policy

Effective Date: 15/07/22026
Last Updated: 15/07/22026

Welcome to VRAJOLI. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

Full Name
Business Name (if applicable)
Mobile Number
Email Address
Billing Address
Shipping Address
GST Number (where applicable)
State and City
PIN Code

Order Information

Products Ordered
Quantity
Order Value
Payment Details
Shipping Preference
Delivery Instructions

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Cookies and Analytics Data

2. How We Use Your Information

Your information is used to:

Process and confirm orders
Arrange manufacturing and dispatch
Deliver products
Provide customer support
Send order updates
Generate invoices
Comply with legal obligations
Improve our website and customer experience
Prevent fraud and misuse
Maintain internal business records

3. Food Manufacturing Policy

VRAJOLI manufactures food products.

Due to the hygienic nature of our products and applicable food safety standards:

Products sold through our website are manufactured under strict quality control.
Once an order is confirmed and processed, it cannot be modified, cancelled, or returned except where required by applicable law.
We maintain complete manufacturing and dispatch records for quality assurance.

4. No Resale Guarantee

Products purchased from VRAJOLI are supplied as ordered.

Customers are responsible for:

Proper storage
Handling
Transportation (where customer-arranged)
Selling or distributing products after delivery

VRAJOLI shall not be responsible for product quality if improper storage or handling occurs after delivery.

5. Payment Information

Payments made through our website are processed using secure payment gateways.

We do not store:

Debit Card Details
Credit Card Details
CVV Numbers
Net Banking Passwords
UPI PINs

Payment information is securely processed by authorized payment service providers.

6. Cookies

Our website may use cookies to:

Improve browsing experience
Remember user preferences
Analyse website traffic
Improve website performance
Enhance security

Users may disable cookies through their browser settings, although certain website features may not function properly.

7. Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared with:

Delivery Partners
Logistics Providers
Payment Gateway Providers
Technology Service Providers
Government Authorities where legally required

Each party receives only the information necessary to perform their services.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

9. Data Retention

We retain customer information only for as long as necessary to:

Complete orders
Maintain business records
Fulfil warranty or legal obligations (where applicable)
Comply with tax and regulatory requirements

10. Customer Responsibilities

Customers are responsible for providing:

Accurate contact information
Correct delivery address
Valid mobile number
Correct GST information (if applicable)

VRAJOLI shall not be responsible for delays or losses caused by incorrect information provided by the customer.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. Users should review their respective privacy policies before providing any personal information.

12. Children’s Privacy

Our website is intended for individuals who are legally capable of entering into binding contracts.

We do not knowingly collect personal information from children under the age of 18.

13. Intellectual Property

All content available on this website, including but not limited to:

Logo
Product Images
Product Descriptions
Packaging Designs
Website Design
Graphics
Videos
Text
Documents

is the intellectual property of VRAJOLI unless otherwise stated.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

14. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

The latest version will always be published on this website. Continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

VRAJOLI
Email: momsfoodjnd@gmail.com
Phone: 9099884000
Business Address: Dhoraji Road, Junagadh

16. Consent

By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described herein.